Privacy Policy

Effective Date: 19 Dec 2024

This Privacy Policy explains how SafeStop RV collects, uses, and protects information from users of the SafeStop RV iOS mobile application (the "App").

1. Information Collection

1.1 User-Provided Information

The following information may be collected when voluntarily provided:

  • Account Information: Name, email address, and password during account creation
  • Profile Information: Vehicle details (RV make, model, dimensions) and travel preferences
  • User Content: Reviews, ratings, and comments submitted about gas stations
  • Communication Data: Information provided through support channels

1.2 Automatically Collected Information

The following information is automatically collected during App usage:

  • Location Data: Real-time GPS location (with permission) for RV-specific services
  • Device Information: iOS version, device model, unique device identifiers
  • Usage Data: App interactions, feature usage, error logs, and performance data
  • Analytics Data: Traffic patterns, feature popularity, and user behavior analytics

2. Information Usage

Collected information is used for the following purposes:

  • Core Functionality:
    • RV-friendly gas station location services
    • Route planning and navigation
    • Fuel consumption tracking and alerts
    • App maintenance and improvement
  • User Experience:
    • App experience personalization
    • Preference storage
    • Support services
  • Communication:
    • Service update notifications
    • Support responses
    • Safety alert distribution

3. Data Sharing and Disclosure

Personal information is not sold. Information sharing occurs only in the following limited circumstances:

  • Service Providers: With trusted third-party services for App operations (e.g., cloud storage, analytics, mapping services)
  • Legal Requirements: When required by law or to protect legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • User Consent: When explicit agreement to sharing is provided

4. Location Data

Location services are essential for core App functionality. Location data collection and processing occurs only when:

  • The App is actively used in the foreground
  • Location permissions are granted
  • Location services are enabled on the device

Location tracking can be disabled through iOS device settings, though this will limit certain App features.

5. Data Security

Industry-standard security measures are implemented to protect user data:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication

While strong security measures are implemented, no system can guarantee absolute security of data.

6. User Privacy Rights

Users have the right to:

  • Access personal information
  • Correct inaccurate data
  • Request data deletion
  • Opt-out of certain data collection
  • Export data
  • Withdraw consent

These rights may be exercised through the secure contact form.

7. Data Retention

Data retention continues for the duration necessary to provide services and comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

8. Children's Privacy

The App is not intended for users under 18. Personal information is not knowingly collected from children. Any inadvertent collection of child data should be reported immediately through the contact form.

9. International Data Transfers

Data may be transferred to and processed in countries other than the user's country of residence. Appropriate safeguards are maintained for such transfers.

10. Policy Updates

This Privacy Policy may be updated to reflect changes in practices or legal requirements. Material changes will be communicated through the App or via email.

11. Contact Information

Questions regarding this Privacy Policy or privacy practices may be submitted through the secure contact form.